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- Safe Shopping & Delivery Information
At Salbini.com we want you to enjoy your shopping experience safe in the knowledge that any information that you provide us with, whether it be credit card information or personal information, is only accessible by you (after you have entered your password).
100% Credit Card Security Guarantee
Salbini.com guarantee that every credit card transaction that you make at Salbini.com, is 100% safe. We use Moneybookers and Paypal - industry leaders in secure e-shopping.
For millions of people around the world, Paypal and Moneybookers are the way to pay - trusted and secure.
The purchase area of our site is secure; this means that we utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of critically sensitive information like your credit card details.
Information passed between your computer and our payment gateway cannot be read in the event it is intercepted by someone else.
And when you choose to allow us to charge your credit card over the phone we are not storing Credit card information of the clients in any ways
Did you know? The risk of credit card fraud is 100 times greater when you hand your card to the waiter in a restaurant than when you shop on the Internet!
Modern day encryption technology, used by many Internet stores similar to ourselves, virtually eliminates credit card fraud on the Internet.
The Salbini.com Information Privacy Guarantee Salbini.com is committed to protecting your privacy. We gather personal information from you (always at your discretion) in order to make your shopping experience more convenient.
This also enables you to quickly find information on Salbini.com and notify you of new products and special promotions.
We protect the privacy of this information using our highly secure, password-protected servers. The information you provide will be kept confidential and used to support your customer relationship with Salbini.com
Delivery Information
Shipping & Delivery Estimates
We do our best to accurately estimate when your items will be delivered. Estimated delivery dates are generally a range of dates based on several factors, including:
- Your destination address
- How quickly we can obtain and assemble items for shipment
- The shipping speed you select at Checkout
- Your shipping preference (example: ship items together or ship when each item becomes available)
Salbini.com uses UPS for national and International Shipments
Salbini.com is integrated with the UPS system and automatically calculates the shipping fees, depending on weight and dimensions, and on the base of the country you selected during the checkout, assuring you that the shipping fees presented are the best possible, and all correctly calculated.
It's up to you then, to choose a faster, or a cheaper service, and in any cases for what ever question or clarification, don't hesitate to contact us via e-mail, phone, or Live Chat that you can easily access on the lower right corner of Salbini.com. Multiple operators will be available 24/7 just for you.
How do you calculate the estimated delivery date range?
On the day you place your order, we consider two factors in calculating the estimated delivery date range:
- Product Availability: The length of time it takes to prepare your item for shipping. This date range is listed on the right side of the main image on the item’s detail page. If an item is listed as “In Stock”, it will be ready for shipment within 1-2 days.
- Shipping Speed: The shipping method you selected in Checkout. Most items have three choices for shipping speed -- Standard Shipping (3-5 business days), Two-Day Shipping, and One-Day Shipping (fastest).
On the day you place your order, we consider two factors in calculating the estimated delivery date range:
- Product Availability: The length of time it takes to prepare your item for shipping. This date range is listed on the right side of the main image on the item’s detail page. If an item is listed as “In Stock”, it will be ready for shipment within 1-2 days.
- Shipping Speed: The shipping method you selected in Checkout. Most items have three choices for shipping speed; Standard Shipping (3-5 business days), Two-Day Shipping, and One-Day Shipping (fastest).
If you order an item that shows availability as “In Stock” and select “Standard Shipping” (which typically takes 3-5 business days), your item should arrive within 5-8 business days from the day you place your order and the estimated delivery date range at checkout will show this date range.
How can I get my order faster?
Some items can't be expedited due to size, weight, or vendor constraints. There are a few ways to expedite the delivery of your order:
- On the final page of Checkout, select the option stating “I want my items faster. Ship items as they become available.”
- On the final page of Checkout, select the “Two-Day Shipping” or “One-Day Shipping” option.
Note that these changes may increase the shipping charge on your order and may not be available based on the items in your cart.
Only one shipping option can be selected per order. For example, if you have two items in your cart and would like one item to ship at a faster speed such as 1-day or 2-day shipping while the other item ships with Standard Shipping (3-5 days), please place a separate order for each item.All of the order that we dispatch, will be signaled to you, via e.mail and you will also find, into your personal area, the order with the correct UPS Tracking number and a link to click to follow the order, that could also be tracked directly on ups.com
Shipping and Handling Charges
At Salbini.com, shipping and handling charges are based on the following:
- The delivery option you choose
- The weight, size and dimensions of your items
- Your shipping preferences
You'll see your shipping cost listed on the "Place Order" page in Checkout before you submit your order. After reviewing the page, you can submit your order.
Shipping Options
If your order contains more than one item, you can opt to save money or time via your Shipping Options. During your online Checkout on the final Review and Purchase page:
Group my items into as few shipments as possible to save money on shipping costs. We'll consolidate your items and mail them as soon as they're available.
Or, choose I want my items faster. Ship them as soon as they become available to save time. You'll be charged for each separate shipment.
Shipping to Multiple Addresses
It’s no problem to ship your order to more than one address. A separate order will be created for each shipping address you specify, and a per-shipment fee will be charges for each item.
Here’s how:
During your online Checkout, make sure that you have entered all of the addresses you wish to ship to. If they’re not already displayed in your address list, just click “Enter a New Address.”
When you have entered all of the addresses into your list, click “Ship to Multiple Addresses.”
Then, choose an address for each item in your order. You can even choose a different shipping method for each address you’d like. On the final page of the order form, please take a moment to review the details and, if everything is correct click “Place Your Order.”
You’ll receive an e-mail acknowledgement of your purchase right away. When the items are shipped, we will send you an e-mail confirmation for each shipment as well.
Undeliverable Packages
Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we’ll send an e-mail notifying you of the return and issue a full refund (including shipping charges).
We are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place another order at Salbini.com with a new shipping address.
If you suspect your order was deemed undeliverable, you should receive confirmation of its return or a refund within four weeks of the estimated delivery date. If more than four weeks have passed, please Contact Us.
Why Was My Package Undeliverable?
Our carriers may deem a package undeliverable for any of the following reasons:
- Incorrect or Out-of-date Address
- P.O. Box Format: When entering a post office box as a shipping address, please be sure to enter it as “PO BOX” followed by the number. Otherwise, it may mistakenly be sent through a carrier that won’t deliver to those addresses.
- Other Address Problems: Some organizations have strict delivery restrictions for their residents. These rules are determined independently and may vary.
- Illegible Label: In rare cases, it is also possible that the address became illegible during the shipping and handling process.
Failed Delivery Attempts: Most of our carriers make one to three attempts to deliver a package. Packages that contain more than € 400 of merchandise may require a signature. After the attempts at delivery, either a note will be left on your door or the package will be returned to us (and your account will be credited).
Refused by Recipient: If a gift recipient is not expecting a gift, they may refuse the package if they believe it was sent to them in error. If you still want to send these items, you may want to re-order and let the recipient know that a surprise is on the way.
Track your Order in My Account.
Why Don’t I See Faster Shipping Options?
Only one shipping option can be selected per order. To select different shipping options, please consider placing separate orders.
Note: Some items can’t be expedited due to a product’s size, weight, or vendor constraints. Some items in your cart may be able to be expedited if ordered separately.
Still need Help? Contact Us